Have you ever been expelled out of a service because other customers where able to pay more or because their destinations were relatively closer to your destination ? I have, and several times I’ve been left out in a street I don’t even know. You also have some drivers that will tell you “I will drop you here because It’s not my way even if you didn’t arrive yet at your destination but hey gimme your money”
1)Services have too much bargaining power.
They could expel you, decide whether to take you, bargain a price, and put ten other customers in the taxi when the car just allows 4 or 5 passengers. Consequently some customers will “choose” their services. “No I don’t get in this car”, Urgh, too much passengers”. This will considerably slow the transport.
Oh and have you ever been cheated on ? I have.
Me : “Look khaye we made the deal right ?” Driver : “No I want more because you made me go in this neighborhood and there’s a lot of traffic and I need money for gas”
Also, you could wait and wait and wait for a service to pass by and get rejected while you are losing precious minutes.
The drivers have too much bargaining power, some could use this and arrange or cheat with a price. It’s also because there’s not really a clear prices to arrive at your destination. I am not stereotyping the drivers or generalizing them, but I believe these stories are frequent among passengers.
2) The constant drop/entry of passengers.
Services, because they can get more than one person, will constantly and suddenly change lanes to get newcomers, sometimes they will talk and bargain a price, and you are miserably waiting for them to finish their chats, slowing all the traffic behind them. With a price based on distance, there would be no time to bargain, just get in the car, and announce your destination.
3) You can’t go far with a Service.
A service will never take you from A to B if B is too far. You will have to bargain a huge price but first you have to find an empty service (or break the hearts of passengers that get expelled) Good luck with that.
There are some benefits in the service system…
More passengers means less pollution ; if every citizen needed a cab to get moving, more cars are needed or more movement, so more pollution. But this is manageable by sharing cabs.
Fixed prices : with only 2000 L.L you can get very far if you are lucky. But sometimes it’s just not enough.
I believe it’s time to install honest counter in every service, with fair prices for both of the driver and the customer. This will empower the common citizen and the use of public transports could grow.
And if it’s too complicated, it is time to ameliorate this system and find a common ground for both of the frustrated parties.